Project Overview
COmpany
LawDepot
Company Overview
LawDepot is a Canadian company that creates customized online legal forms. They provide quick and easy legal solutions for users across 14 different countries including the US, Canada, and Germany.
Project Name
Member´s Homepage (dashboard) redesign
Problem statement
In moderated sessions with our users, we discovered users weren't using the Member's Homepage as a place to access recent documents and start new ones. Instead, they were immediately navigating to the 'My documents' page. How can we improve the interface so that we are providing more value to our users?
Timeline
Experiment
March 2025 - Present
Tools
Figma
UseBerry (user testing)
My role
- Ideation, wireframes, mockups, and prototypes for testing
- Reviewing moderated sessions and unmoderated testing results
- Defining user goals/needs
- Development review
- Country expansion
Project Summary
LawDepot users weren't gaining value from the current design of the Members Homepage. To solve this, I decided to turn the page into more of a dashboard that would allow users to quickly navigate to the documents and working sessions they cared about. This included adding an entry point to access to their 'Hubs', something that was only accessible through the main navigation bar before. The redesign also included action buttons at the top that our users appreciated due to their convenient placement and because they aligned with our users main goals. Our users appreciated the redesign due to the added features and modernized look, and their task completion time was also decreased significantly. User's satisfaction can also be seen in the company's increased revenue since this update increased the annual revenue by over $200,000.
Final design
Before Redesign
